Did Starbucks say “AI / Artificial Intelligence” at Starbucks?

Yes. Said at 4:27:07 PM ET, flagged live 6.89 seconds after the word.

“Build more personalized touch points through relevant content and recommendations tailored to customer tastes and preferences”

From Saidwire’s live log of Earnings call · Starbucks. All 1 words said at this event.